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Consultation and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical diagnosis” or “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with a family doctor, closest emergency room, and/or ambulatory service.   

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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.


Using the Service


In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.


Protection of your information


We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.


Quality and availability of the Service


While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.


We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.


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Raising Satisfaction While Lowering Cost

Expenses increase and providers scramble to adjust; what has changed and what does it mean for patients?

Maintaining a high quality of care, while controlling health expenditure is one of the most prominent of contemporary healthcare issues. Countries all over the world have each in their own way exerted efforts into finding a sustainable solution to this problem. Contemplating possible answers and designing cost management schemes require governmental officials, insurance companies and healthcare providers to take a step back and appreciate the complexities inherent in their healthcare system from a macro perspective.
While this process is of paramount importance, it is crucial that healthcare providers; both medical practitioners and insurers, understand the interplay between these macro changes and individual patient care. The two topics may seem to be miles apart; however a closer observation will reveal how they are interdependent.
Length of hospitalization is a topic that has been subject to such attempts, which serves as an accurate demonstration of this interplay. Shortening inpatient stay for both surgical and medical admission patients has long been the subject of discourse in the healthcare community. Fluctuation in length of inpatient stay influences both the patient and the provider in a number of ways.
From the patient’s perspective; an extended stay enables longer observation periods, immediate detection of complications and reduction of readmissions. On the other hand, extended admission exposes the patient to significant risks of infections, thrombosis, pressure ulcers and in some cases cultivates dependency which unnecessarily elongates the recovery period.
Striking a balance between these considerations is no simple matter, especially once the medical provider’s angle is added to the fray. For hospitals, longer stay means crowded wards, overworked staff and a higher ratio of patient’s to medical practitioners. Each of these factors impacts the level of personalized care, as well as patient supervision and standards of accommodations.   
Recognizing this complexity the medical world has developed and adapted to address this central issue. One of the most pronounced changes has been the transition of treatment from an inpatient to an ambulatory setting. For surgical patients, this is done by using minimally invasive techniques in the form of arthroscopies in orthopedics, percutaneous coronary interventions in cardiology and laparoscopic procedures in general surgery. Similar efforts are seen for medical care such as ambulatory treatment of congestive heart failure and chronic renal failure embodying further attempts at shortening stay and shifting the burden of care to outpatient settings.
So what does all this mean for the average patient? Receiving treatment as an outpatient is great for many; instead of being confined to a hospital bed with the risk it entails, they are able to proceed with their daily lives without compromising on the level of care. The aforementioned surgical techniques are also less invasive, less traumatic and entail shorter recovery times than open procedures.
On the other hand, access to medical expertise is limited and supervision may be fragmented, which shifts some responsibility to the patient. Case management and remote medical services have identified this need and have filled the gap by tailoring services to offset this risk. This includes daily follow up calls to patients by trained nurses, doctors liaising with primary care physicians to ensure a smooth crossover of care and rapid access to specialist opinions in case of need.
Healthcare is a mosaic made up of patient needs, medical providers, technological advances, cultural preferences and economic realities. Each piece contains a world of dilemmas and developments. Much like any mosaic, stepping back and appreciating the broader interplay of its components, enables us to clearly see the underlying image.       

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