Ask a Question

You visited our site and still have questions? Feel free to contact us

Consultation and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical diagnosis” or “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with a family doctor, closest emergency room, and/or ambulatory service.   

Contact Us


Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.


Using the Service


In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.


Protection of your information


We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.


Quality and availability of the Service


While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.


We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.


I agree
Contact Us
Contact Us
HomeAbout MedixGroup Profile

Group Profile

Established in 2006, Medix is a global & leading provider of innovative, high quality, medical management solutions. With offices in London, Hong Kong, Shanghai, Singapore, Jakarta, Kuala Lumpur, Bangkok, Melbourne, Mumbai and Tel Aviv; Medix’ client base exceeds 6 million members, spread in over 90 countries. Medix services offer its clients, primarily global health & life insurers, financial groups, large corporates and governmental institutions, significant added values in the world of healthcare, helping them to transform their approach from being just health payers to become real health players.


Medix’ medical management solutions consistently bring socially responsible and financially beneficial outcomes to our customers, including:

  • Accessibility of quality medical care
  • Proven improved clinical outcomes
  • Flattening of the Inequality of Care Curve
  • Globalisation of medical knowledge and expertise
  • Strengthening local healthcare landscapes
  • Medical cost inflation control
  • Keeping personal medical insurance affordable, accessible, sustainable and profitable


Medix’ team is comprised of 300 in-house doctors alongside nurses, medical admin, research teams and a quality accredited global network of over 4,000 specialists and 2,000 leading hospitals.


Medix services include:

  • Personal Medical Case Management
  • Disease Prevention Management Services
  • Medical Concierge
  • Digital Health Solutions
  • Services for High Mobility Employees
  • Clinical Strategy Consultations
  • Medical Claims Management
  • Medical Governance Services


Medix is proud to share that we provide our customers and patients with proven better medical outcomes while controlling medical cost inflation: on a yearly average, Medix has changed the initial diagnosis in 20% of the cases and improved treatment in 43% of the cases; by doing so, Medix provided its customers with a fast track solution to the right diagnosis and optimised treatment pathways.

With the view that digital health will continue to impact and disrupt the way health care is provided and consumed, the Medix Group has decided to launch a Venture Capital Fund, Medix Ventures, aiming to innovate and capitalise on the opportunities within the digital health space.


Believing that the accessibility, quality and sustainability of medical care are one of the most important components of social rights, Medix is very passionate about these issues and is globally fully dedicated to these activities.




Global Presence >

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. You can change your cookie settings at any time but parts of our site will not function correctly without them.